Frequently Asked Questions

Q: Do you require a deposit?

Yes! A non-refundable retainer in the amount of 50% of the total cost is due upon signing the contract. The date is reserved once the retainer is received. The remaining balance is due 14 days prior to the event.

Q: Is printing included in the price?

Printing is not included! Our digital booth allows you and your guests to receive your photos instantly via airdrop, text, or email.

Q: What time will you arrive?

We will arrive at the venue 45-60 minutes prior to the rental start time to set up.

Q: Do you offer social media uploads?

Absolutely! In addition to social media uploads, we offer instant text messaging and email.

Q: How much space is needed for Photo booth?

We require at least 10’ x 10’ foot space that is level surface, solid ground, and indoors. Access to a power outlet (3 prong) within 25 feet of setup area is also required.

Q: Can I change or cancel my event date?

Yes! Any request for a date change must be made in writing at least thirty (30) days in advance of the original event date. Change is subject to photo booth availability and receipt of a new service contract. If there is no availability for the alternate date, the non-refundable retainer shall be forfeited and event cancelled. If event is cancelled by the client for any reason, all payments received shall be forfeited. Refunds are only granted in acts of natural disaster or otherwise as a courtesy at the discretion of Timeless Memories Photo Booth Co.

Q: Will there be an attendant at the booth throughout the event?

Of course! There will always be a knowledgeable and professional booth attendant to ensure your event runs smoothly.

Q: Are props and backdrops included?

It depends on the package! Package A (Memorable) does not include props or backdrops. Package B (Unforgettable) includes your choice of a standard backdrop (white, silver, or gold sequins) and standard props to complement your event.

Please see Packages page for more details!

Q: Can you customize the booth graphics to match my event’s theme?

Absolutely! Each event will feature a custom screen, overlay, LED lighting pattern, and overlay to match your event’s style or message.

Q: Do you have a travel fee?

There is no cost for events within a 20-mile radius of the zip code 70518. We proudly serve the Lafayette, Baton Rouge, New Orleans, Monroe, Shreveport area. Contact us for additional pricing.

If you have any other questions that are not answered here, PLEASE do not hesitate to call or email. We're here to offer the best photo booth rental service.